Introduction

Welcome to Ilana.

Ilana is a family archive and heritage platform designed to help individuals and families preserve, organize, and share family history, relationships, memories, documents, pictures, and cultural heritage across generations.

This Privacy Policy explains how Ilana may collect, use, store, protect, and share information when users access or use the Ilana website, software, mobile application, and related services.

By using Ilana, users agree to the practices described in this Privacy Policy.

1. Information We Collect

Ilana may collect different types of information to provide and improve its services.

A. Personal Information

Users may voluntarily provide personal information, including:

• Full name
• Nickname or family name
• Date and place of birth
• Gender
• Email address
• Phone number
• Mailing address
• Family relationships
• Biography or life story
• Occupation and education information
• Photos, videos, and audio recordings
• Documents and certificates

B. Family Archive Information

Users may create and manage family connections and historical records, including:

• Parent and child relationships
• Marriage and partnership information
• Sibling relationships
• Ancestor and descendant records
• Family notes and memories
• Historical and cultural records

C. Technical Information

Ilana may automatically collect certain technical information, including:

• Device type
• Browser type
• Operating system
• IP address
• Access times and usage activity
• Cookies and similar technologies

2. How We Use Information

Ilana may use collected information for the following purposes:

• To create and manage family archives
• To provide user accounts and authentication
• To save and synchronize user data
• To improve platform functionality and performance
• To personalize user experience
• To communicate updates, notifications, and support information
• To maintain platform security and prevent misuse
• To comply with legal obligations
• To preserve family and historical records

Ilana does not sell personal information to third parties.

3. Family Information and Shared Content

Because Ilana is designed around family connections, some information may become visible to other authorized family members or invited users.

Users are responsible for:

• Ensuring they have permission to upload sensitive information
• Respecting the privacy of living individuals
• Using accurate and respectful family information
• Managing access permissions for shared family archives

Users should avoid uploading confidential or private information without proper authorization.

4. Children’s Privacy

Ilana is intended for family and educational use.

Parents or legal guardians are responsible for managing information related to minors.

Ilana does not knowingly collect personal information from children in violation of applicable laws.

If a parent or guardian believes that inappropriate information has been collected, they may contact Ilana to request removal.

5. Data Storage and Security

Ilana takes reasonable measures to protect user information from:

• Unauthorized access
• Data loss
• Misuse
• Alteration
• Disclosure

Security measures may include:

• Secure servers
• Password protection
• Data encryption
• Access controls
• Backup systems

However, no method of electronic storage or internet transmission is completely secure. Users acknowledge that absolute security cannot be guaranteed.

6. User Control and Access

Users may have the ability to:

• Access their information
• Update or correct records
• Delete certain information
• Export family archive data
• Control privacy and sharing settings
• Request account deletion

Ilana may retain certain information when required by law, for security purposes, or for legitimate operational reasons.

7. Cookies and Tracking Technologies

Ilana may use cookies and similar technologies to:

• Improve user experience
• Remember login preferences
• Analyze website performance
• Maintain system functionality

Users may disable cookies through browser settings, although some features may not function properly.

8. Third-Party Services

Ilana may use trusted third-party services for:

• Hosting
• Data storage
• Analytics
• Email communication
• Security monitoring
• Payment processing

These third parties may have access to limited information necessary to perform their services and are expected to protect such information.

Ilana is not responsible for the privacy practices of external websites or third-party services linked through the platform.

9. International Users

Users accessing Ilana from different countries acknowledge that information may be transferred and stored in countries where data protection laws may differ from their local jurisdiction.

By using Ilana, users consent to such transfers where permitted by law.

10. Data Retention

Ilana may retain user information for as long as necessary to:

• Provide services
• Maintain family records
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

Users may request deletion of their account and associated data, subject to technical, legal, or operational limitations.

11. Changes to This Privacy Policy

Ilana may update this Privacy Policy from time to time.

Updated versions will be posted within the platform with a revised effective date.

Continued use of Ilana after changes become effective constitutes acceptance of the updated policy.

12. Contact Information

If users have questions, concerns, or requests regarding this Privacy Policy or their information, they may contact Ilana through the official contact channels provided on the platform.